I'm using the latest version if Windows 11, and for a long time I've
had One Note running under it. I've also had One Note running on my
Pixel 4A, where it always synched to my desktop computer.

It's no longer synching. The Android now has about a 4 day old version
of notes that have had several recent changes.

I don't know why, but I just got a laptop computer running Windows 11,
where I installed One Note and it synchs to the desktop properly.

Can someone tell me what might be wrong and how to fix it?

Ken Blake <Ken@invalid.news.com> wrote:
> I'm using the latest version if Windows 11, and for a long time I've
> had One Note running under it. I've also had One Note running on my
> Pixel 4A, where it always synched to my desktop computer.
>
> It's no longer synching. The Android now has about a 4 day old version
> of notes that have had several recent changes.

For some reason my OneNote Android home screen shows most recently edited pages feom
months ago, but if you open a notebook and swipe down to force resync it
does.

I just made a change with the web version and it synced to Android
automatically.

Can you check the web version (onenote.com) and see if it's a sync problem
with Windows sending or Android receiving? The desktop and web versions
sometimes provide status while it syncs, and see differences if there
was a merge failure.

> I don't know why, but I just got a laptop computer running Windows 11,
> where I installed One Note and it synchs to the desktop properly.
>
> Can someone tell me what might be wrong and how to fix it?

Beware there are two Windows versions, 'legacy' and the UWP which is mostly
the web version in a wrapper. The latter was advertised as 'OneNote for
Windows 10' - MS were going to base future ON on that, and later changed
course to revive the legacy version (which has more features). Possibly you
have both versions which could behave differently?

https://support.microsoft.com/en-gb/office/what-s-the-difference-between-the-onenote-versions-a624e692-b78b-4c09-b07f-46181958118f

Theo

Thanks very much, See below

On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
<theom+news@chiark.greenend.org.uk> wrote:

>Ken Blake <Ken@invalid.news.com> wrote:

>> I'm using the latest version if Windows 11, and for a long time I've
>> had One Note running under it. I've also had One Note running on my
>> Pixel 4A, where it always synched to my desktop computer.
>>
>> It's no longer synching. The Android now has about a 4 day old version
>> of notes that have had several recent changes.
>
>For some reason my OneNote Android home screen shows most recently edited pages feom
>months ago, but if you open a notebook and swipe down to force resync it
>does.
>
>I just made a change with the web version and it synced to Android
>automatically.
>
>Can you check the web version (onenote.com) and see if it's a sync problem
>with Windows sending or Android receiving?

I went to onenote.com, but I don't see what version it is, nor do I
see whether it's a sync problem with Windows sending or Android
receiving. Can you point me to the right place?

> The desktop and web versions
>sometimes provide status while it syncs, and see differences if there
>was a merge failure.
>
>> I don't know why, but I just got a laptop computer running Windows 11,
>> where I installed One Note and it synchs to the desktop properly.
>>
>> Can someone tell me what might be wrong and how to fix it?
>
>Beware there are two Windows versions, 'legacy' and the UWP which is mostly
>the web version in a wrapper. The latter was advertised as 'OneNote for
>Windows 10' - MS were going to base future ON on that, and later changed
>course to revive the legacy version (which has more features). Possibly you
>have both versions which could behave differently?
>
>https://support.microsoft.com/en-gb/office/what-s-the-difference-between-the-onenote-versions-a624e692-b78b-4c09-b07f-46181958118f

I think I remember once seeing that I had two versions installed, but
I can't remember how or where I saw it, nor does that URL do a good
job of telling me how to find out. It's probably likely that that's my
problem. Can you be more explicit and tell me exactly what I should do
to find out and how to fix the problem? Thanks again.

Is one possibility to fix it that I should uninstall OneNote on my
phone then reinstall it? If so, exactly what should I do to be sure I
reinstall the correct version?

On Tue, 24 Dec 2024 08:41:49 -0700, Ken Blake <Ken@invalid.news.com>
wrote:

>Thanks very much, See below
>
>
>On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
><theom+news@chiark.greenend.org.uk> wrote:
>
>>Ken Blake <Ken@invalid.news.com> wrote:
>
>>> I'm using the latest version if Windows 11, and for a long time I've
>>> had One Note running under it. I've also had One Note running on my
>>> Pixel 4A, where it always synched to my desktop computer.
>>>
>>> It's no longer synching. The Android now has about a 4 day old version
>>> of notes that have had several recent changes.
>>
>>For some reason my OneNote Android home screen shows most recently edited pages feom
>>months ago, but if you open a notebook and swipe down to force resync it
>>does.
>>
>>I just made a change with the web version and it synced to Android
>>automatically.
>>
>>Can you check the web version (onenote.com) and see if it's a sync problem
>>with Windows sending or Android receiving?
>
>
>I went to onenote.com, but I don't see what version it is, nor do I
>see whether it's a sync problem with Windows sending or Android
>receiving. Can you point me to the right place?
>
>
>> The desktop and web versions
>>sometimes provide status while it syncs, and see differences if there
>>was a merge failure.
>>
>>> I don't know why, but I just got a laptop computer running Windows 11,
>>> where I installed One Note and it synchs to the desktop properly.
>>>
>>> Can someone tell me what might be wrong and how to fix it?
>>
>>Beware there are two Windows versions, 'legacy' and the UWP which is mostly
>>the web version in a wrapper. The latter was advertised as 'OneNote for
>>Windows 10' - MS were going to base future ON on that, and later changed
>>course to revive the legacy version (which has more features). Possibly you
>>have both versions which could behave differently?
>>
>>https://support.microsoft.com/en-gb/office/what-s-the-difference-between-the-onenote-versions-a624e692-b78b-4c09-b07f-46181958118f
>
>
>
>I think I remember once seeing that I had two versions installed, but
>I can't remember how or where I saw it, nor does that URL do a good
>job of telling me how to find out. It's probably likely that that's my
>problem. Can you be more explicit and tell me exactly what I should do
>to find out and how to fix the problem? Thanks again.

On Tue, 24 Dec 2024 08:49:02 -0700, Ken Blake <Ken@invalid.news.com>
wrote:

>Is one possibility to fix it that I should uninstall OneNote on my
>phone then reinstall it? If so, exactly what should I do to be sure I
>reinstall the correct version?

Thinking about this some more, that doesn't make sense. The desktop
and Android phone version(s?) of OneNote had both been installed long
ago and always synched without a problem. The synching problem just
started a few days ago when I installed OneNote on my new laptop,
which as I said, does synch properly.

>On Tue, 24 Dec 2024 08:41:49 -0700, Ken Blake <Ken@invalid.news.com>
>wrote:
>
>>Thanks very much, See below
>>
>>
>>On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
>><theom+news@chiark.greenend.org.uk> wrote:
>>
>>>Ken Blake <Ken@invalid.news.com> wrote:
>>
>>>> I'm using the latest version if Windows 11, and for a long time I've
>>>> had One Note running under it. I've also had One Note running on my
>>>> Pixel 4A, where it always synched to my desktop computer.
>>>>
>>>> It's no longer synching. The Android now has about a 4 day old version
>>>> of notes that have had several recent changes.
>>>
>>>For some reason my OneNote Android home screen shows most recently edited pages feom
>>>months ago, but if you open a notebook and swipe down to force resync it
>>>does.
>>>
>>>I just made a change with the web version and it synced to Android
>>>automatically.
>>>
>>>Can you check the web version (onenote.com) and see if it's a sync problem
>>>with Windows sending or Android receiving?
>>
>>
>>I went to onenote.com, but I don't see what version it is, nor do I
>>see whether it's a sync problem with Windows sending or Android
>>receiving. Can you point me to the right place?
>>
>>
>>> The desktop and web versions
>>>sometimes provide status while it syncs, and see differences if there
>>>was a merge failure.
>>>
>>>> I don't know why, but I just got a laptop computer running Windows 11,
>>>> where I installed One Note and it synchs to the desktop properly.
>>>>
>>>> Can someone tell me what might be wrong and how to fix it?
>>>
>>>Beware there are two Windows versions, 'legacy' and the UWP which is mostly
>>>the web version in a wrapper. The latter was advertised as 'OneNote for
>>>Windows 10' - MS were going to base future ON on that, and later changed
>>>course to revive the legacy version (which has more features). Possibly you
>>>have both versions which could behave differently?
>>>
>>>https://support.microsoft.com/en-gb/office/what-s-the-difference-between-the-onenote-versions-a624e692-b78b-4c09-b07f-46181958118f
>>
>>
>>
>>I think I remember once seeing that I had two versions installed, but
>>I can't remember how or where I saw it, nor does that URL do a good
>>job of telling me how to find out. It's probably likely that that's my
>>problem. Can you be more explicit and tell me exactly what I should do
>>to find out and how to fix the problem? Thanks again.

Ken Blake <Ken@invalid.news.com> wrote:
> Thanks very much, See below
>
>
> On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
> <theom+news@chiark.greenend.org.uk> wrote:
>
> >Ken Blake <Ken@invalid.news.com> wrote:
>
> >> I'm using the latest version if Windows 11, and for a long time I've
> >> had One Note running under it. I've also had One Note running on my
> >> Pixel 4A, where it always synched to my desktop computer.
> >>
> >> It's no longer synching. The Android now has about a 4 day old version
> >> of notes that have had several recent changes.
> >
> >For some reason my OneNote Android home screen shows most recently edited pages feom
> >months ago, but if you open a notebook and swipe down to force resync it
> >does.
> >
> >I just made a change with the web version and it synced to Android
> >automatically.
> >
> >Can you check the web version (onenote.com) and see if it's a sync problem
> >with Windows sending or Android receiving?
>
>
> I went to onenote.com, but I don't see what version it is, nor do I
> see whether it's a sync problem with Windows sending or Android
> receiving. Can you point me to the right place?

Make a change in the Windows client, can you see the change in the web version?
If so, it's the Android client not receiving that's the problem.
If not, if the Windows client not sending that's the problem.

Repeat for Windows and Android switched around.
You can also make a change in the web client and see if Windows and Android
pick it up.
Does anything happen if you actively tell it to sync?

> I think I remember once seeing that I had two versions installed, but
> I can't remember how or where I saw it, nor does that URL do a good
> job of telling me how to find out. It's probably likely that that's my
> problem. Can you be more explicit and tell me exactly what I should do
> to find out and how to fix the problem? Thanks again.

I have no idea how to fix the problem, the above is just a way to narrow
down where and what the problem is.

Logging out a client and logging back in again may be a way to force a
full re-download, although it may keep things cached in which case you might
need to reinstall the app.

(A bit of background that's useful to know is that the desktop Windows
version of Onenote uses .one files for notebooks, but cloud notebooks aren't
based on .one - there's no way to download .one files from Onedrive. They
look like files but they're actually a database stored on the MS server, and
all the clients talk to the DB to sync updates back and forth. As they
aren't files you can't do the usual things you'd do with cloud-saved files
like Word documents.)

Theo

On 24 Dec 2024 17:26:12 +0000 (GMT), Theo
<theom+news@chiark.greenend.org.uk> wrote:

>Ken Blake <Ken@invalid.news.com> wrote:
>> Thanks very much, See below
>>
>>
>> On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
>> <theom+news@chiark.greenend.org.uk> wrote:
>>
>> >Ken Blake <Ken@invalid.news.com> wrote:
>>
>> >> I'm using the latest version if Windows 11, and for a long time I've
>> >> had One Note running under it. I've also had One Note running on my
>> >> Pixel 4A, where it always synched to my desktop computer.
>> >>
>> >> It's no longer synching. The Android now has about a 4 day old version
>> >> of notes that have had several recent changes.
>> >
>> >For some reason my OneNote Android home screen shows most recently edited pages feom
>> >months ago, but if you open a notebook and swipe down to force resync it
>> >does.
>> >
>> >I just made a change with the web version and it synced to Android
>> >automatically.
>> >
>> >Can you check the web version (onenote.com) and see if it's a sync problem
>> >with Windows sending or Android receiving?
>>
>>
>> I went to onenote.com, but I don't see what version it is, nor do I
>> see whether it's a sync problem with Windows sending or Android
>> receiving. Can you point me to the right place?
>
>Make a change in the Windows client, can you see the change in the web version?

Yes,

>If so, it's the Android client not receiving that's the problem.
>If not, if the Windows client not sending that's the problem.
>
>Repeat for Windows and Android switched around.

Don't see the change in either the web version or the Windows program.

>You can also make a change in the web client and see if Windows and Android
>pick it up.

Tried that too. The Windows program doesn't pick it up, and Android
still picks up no changes

>Does anything happen if you actively tell it to sync?

No.

>> I think I remember once seeing that I had two versions installed, but
>> I can't remember how or where I saw it, nor does that URL do a good
>> job of telling me how to find out. It's probably likely that that's my
>> problem. Can you be more explicit and tell me exactly what I should do
>> to find out and how to fix the problem? Thanks again.
>
>I have no idea how to fix the problem, the above is just a way to narrow
>down where and what the problem is.
>
>Logging out a client and logging back in again may be a way to force a
>full re-download, although it may keep things cached in which case you might
>need to reinstall the app.

I uninstalled it, then reinstalled. Now the Windows app and the web
version are synched. The version on the laptop also is. The Android
version still isn't.

Do you or anyone else here have any idea what to do? Where can I go
from here? How to fix it? Should I try uninstalling, then
reinstalling, the Android version?

>(A bit of background that's useful to know is that the desktop Windows
>version of Onenote uses .one files for notebooks, but cloud notebooks aren't
>based on .one - there's no way to download .one files from Onedrive. They
>look like files but they're actually a database stored on the MS server, and
>all the clients talk to the DB to sync updates back and forth. As they
>aren't files you can't do the usual things you'd do with cloud-saved files
>like Word documents.)
>
>Theo

Ken Blake <Ken@invalid.news.com> wrote:
> On 24 Dec 2024 17:26:12 +0000 (GMT), Theo
> <theom+news@chiark.greenend.org.uk> wrote:
>
>> Ken Blake <Ken@invalid.news.com> wrote:
>>> Thanks very much, See below
>>>
>>>
>>> On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
>>> <theom+news@chiark.greenend.org.uk> wrote:
>>>
>>>> Ken Blake <Ken@invalid.news.com> wrote:
>>>
>>>>> I'm using the latest version if Windows 11, and for a long time I've
>>>>> had One Note running under it. I've also had One Note running on my
>>>>> Pixel 4A, where it always synched to my desktop computer.
>>>>>
>>>>> It's no longer synching. The Android now has about a 4 day old version
>>>>> of notes that have had several recent changes.
>>>>
>>>> For some reason my OneNote Android home screen shows most recently edited pages feom
>>>> months ago, but if you open a notebook and swipe down to force resync it
>>>> does.
>>>>
>>>> I just made a change with the web version and it synced to Android
>>>> automatically.
>>>>
>>>> Can you check the web version (onenote.com) and see if it's a sync problem
>>>> with Windows sending or Android receiving?
>>>
>>>
>>> I went to onenote.com, but I don't see what version it is, nor do I
>>> see whether it's a sync problem with Windows sending or Android
>>> receiving. Can you point me to the right place?
>>
>> Make a change in the Windows client, can you see the change in the web version?
>
> Yes,
>
>> If so, it's the Android client not receiving that's the problem.
>> If not, if the Windows client not sending that's the problem.
>>
>> Repeat for Windows and Android switched around.
>
>
> Don't see the change in either the web version or the Windows program.
>
>> You can also make a change in the web client and see if Windows and Android
>> pick it up.
>
> Tried that too. The Windows program doesn't pick it up, and Android
> still picks up no changes
>
>> Does anything happen if you actively tell it to sync?
>
> No.
>
>>> I think I remember once seeing that I had two versions installed, but
>>> I can't remember how or where I saw it, nor does that URL do a good
>>> job of telling me how to find out. It's probably likely that that's my
>>> problem. Can you be more explicit and tell me exactly what I should do
>>> to find out and how to fix the problem? Thanks again.
>>
>> I have no idea how to fix the problem, the above is just a way to narrow
>> down where and what the problem is.
>>
>> Logging out a client and logging back in again may be a way to force a
>> full re-download, although it may keep things cached in which case you might
>> need to reinstall the app.
>
>
> I uninstalled it, then reinstalled. Now the Windows app and the web
> version are synched. The version on the laptop also is. The Android
> version still isn't.
>
> Do you or anyone else here have any idea what to do? Where can I go
> from here? How to fix it? Should I try uninstalling, then
> reinstalling, the Android version?

Before doing that I would logout and log back in on your android version.

Also how old is your android phone and version of androud? Is it possible
it is out of support.

On Wed, 25 Dec 2024 23:28:15 -0000 (UTC), Chris <ithinkiam@gmail.com>
wrote:

>Ken Blake <Ken@invalid.news.com> wrote:
>> On 24 Dec 2024 17:26:12 +0000 (GMT), Theo
>> <theom+news@chiark.greenend.org.uk> wrote:
>>
>>> Ken Blake <Ken@invalid.news.com> wrote:
>>>> Thanks very much, See below
>>>>
>>>>
>>>> On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
>>>> <theom+news@chiark.greenend.org.uk> wrote:
>>>>
>>>>> Ken Blake <Ken@invalid.news.com> wrote:
>>>>
>>>>>> I'm using the latest version if Windows 11, and for a long time I've
>>>>>> had One Note running under it. I've also had One Note running on my
>>>>>> Pixel 4A, where it always synched to my desktop computer.
>>>>>>
>>>>>> It's no longer synching. The Android now has about a 4 day old version
>>>>>> of notes that have had several recent changes.
>>>>>
>>>>> For some reason my OneNote Android home screen shows most recently edited pages feom
>>>>> months ago, but if you open a notebook and swipe down to force resync it
>>>>> does.
>>>>>
>>>>> I just made a change with the web version and it synced to Android
>>>>> automatically.
>>>>>
>>>>> Can you check the web version (onenote.com) and see if it's a sync problem
>>>>> with Windows sending or Android receiving?
>>>>
>>>>
>>>> I went to onenote.com, but I don't see what version it is, nor do I
>>>> see whether it's a sync problem with Windows sending or Android
>>>> receiving. Can you point me to the right place?
>>>
>>> Make a change in the Windows client, can you see the change in the web version?
>>
>> Yes,
>>
>>> If so, it's the Android client not receiving that's the problem.
>>> If not, if the Windows client not sending that's the problem.
>>>
>>> Repeat for Windows and Android switched around.
>>
>>
>> Don't see the change in either the web version or the Windows program.
>>
>>> You can also make a change in the web client and see if Windows and Android
>>> pick it up.
>>
>> Tried that too. The Windows program doesn't pick it up, and Android
>> still picks up no changes
>>
>>> Does anything happen if you actively tell it to sync?
>>
>> No.
>>
>>>> I think I remember once seeing that I had two versions installed, but
>>>> I can't remember how or where I saw it, nor does that URL do a good
>>>> job of telling me how to find out. It's probably likely that that's my
>>>> problem. Can you be more explicit and tell me exactly what I should do
>>>> to find out and how to fix the problem? Thanks again.
>>>
>>> I have no idea how to fix the problem, the above is just a way to narrow
>>> down where and what the problem is.
>>>
>>> Logging out a client and logging back in again may be a way to force a
>>> full re-download, although it may keep things cached in which case you might
>>> need to reinstall the app.
>>
>>
>> I uninstalled it, then reinstalled. Now the Windows app and the web
>> version are synched. The version on the laptop also is. The Android
>> version still isn't.
>>
>> Do you or anyone else here have any idea what to do? Where can I go
>> from here? How to fix it? Should I try uninstalling, then
>> reinstalling, the Android version?
>
>Before doing that I would logout and log back in on your android version.

I've done that,

>Also how old is your android phone

Ordered July 21, 2021

> and version of androud?

Android 13

>Is it possible
>it is out of support.

I don't think so.

Ken Blake <Ken@invalid.news.com> wrote:
> On Wed, 25 Dec 2024 23:28:15 -0000 (UTC), Chris <ithinkiam@gmail.com>
> wrote:
>
>> Ken Blake <Ken@invalid.news.com> wrote:
>>> On 24 Dec 2024 17:26:12 +0000 (GMT), Theo
>>> <theom+news@chiark.greenend.org.uk> wrote:
>>>
>>>> Ken Blake <Ken@invalid.news.com> wrote:
>>>>> Thanks very much, See below
>>>>>
>>>>>
>>>>> On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
>>>>> <theom+news@chiark.greenend.org.uk> wrote:
>>>>>
>>>>>> Ken Blake <Ken@invalid.news.com> wrote:
>>>>>
>>>>>>> I'm using the latest version if Windows 11, and for a long time I've
>>>>>>> had One Note running under it. I've also had One Note running on my
>>>>>>> Pixel 4A, where it always synched to my desktop computer.
>>>>>>>
>>>>>>> It's no longer synching. The Android now has about a 4 day old version
>>>>>>> of notes that have had several recent changes.
>>>>>>
>>>>>> For some reason my OneNote Android home screen shows most recently edited pages feom
>>>>>> months ago, but if you open a notebook and swipe down to force resync it
>>>>>> does.
>>>>>>
>>>>>> I just made a change with the web version and it synced to Android
>>>>>> automatically.
>>>>>>
>>>>>> Can you check the web version (onenote.com) and see if it's a sync problem
>>>>>> with Windows sending or Android receiving?
>>>>>
>>>>>
>>>>> I went to onenote.com, but I don't see what version it is, nor do I
>>>>> see whether it's a sync problem with Windows sending or Android
>>>>> receiving. Can you point me to the right place?
>>>>
>>>> Make a change in the Windows client, can you see the change in the web version?
>>>
>>> Yes,
>>>
>>>> If so, it's the Android client not receiving that's the problem.
>>>> If not, if the Windows client not sending that's the problem.
>>>>
>>>> Repeat for Windows and Android switched around.
>>>
>>>
>>> Don't see the change in either the web version or the Windows program.
>>>
>>>> You can also make a change in the web client and see if Windows and Android
>>>> pick it up.
>>>
>>> Tried that too. The Windows program doesn't pick it up, and Android
>>> still picks up no changes
>>>
>>>> Does anything happen if you actively tell it to sync?
>>>
>>> No.
>>>
>>>>> I think I remember once seeing that I had two versions installed, but
>>>>> I can't remember how or where I saw it, nor does that URL do a good
>>>>> job of telling me how to find out. It's probably likely that that's my
>>>>> problem. Can you be more explicit and tell me exactly what I should do
>>>>> to find out and how to fix the problem? Thanks again.
>>>>
>>>> I have no idea how to fix the problem, the above is just a way to narrow
>>>> down where and what the problem is.
>>>>
>>>> Logging out a client and logging back in again may be a way to force a
>>>> full re-download, although it may keep things cached in which case you might
>>>> need to reinstall the app.
>>>
>>>
>>> I uninstalled it, then reinstalled. Now the Windows app and the web
>>> version are synched. The version on the laptop also is. The Android
>>> version still isn't.
>>>
>>> Do you or anyone else here have any idea what to do? Where can I go
>>> from here? How to fix it? Should I try uninstalling, then
>>> reinstalling, the Android version?
>>
>> Before doing that I would logout and log back in on your android version.
>
> I've done that,
>
>
>
>> Also how old is your android phone
>
>
> Ordered July 21, 2021
>
>> and version of androud?
>
>
> Android 13
>
>> Is it possible
>> it is out of support.
>
>
> I don't think so.

Android 16 is the current version so it's possible the OneNote doesn't
support 13.

Android 9 is the minimum requirement according to here, but there's also
recent comments - with replies from MS - around syncing issues
https://play.google.com/store/apps/details?id=com.microsoft.office.onenote

On Fri, 27 Dec 2024 11:44:48 -0000 (UTC), Chris <ithinkiam@gmail.com>
wrote:

>Ken Blake <Ken@invalid.news.com> wrote:
>> On Wed, 25 Dec 2024 23:28:15 -0000 (UTC), Chris <ithinkiam@gmail.com>
>> wrote:
>>
>>> Ken Blake <Ken@invalid.news.com> wrote:
>>>> On 24 Dec 2024 17:26:12 +0000 (GMT), Theo
>>>> <theom+news@chiark.greenend.org.uk> wrote:
>>>>
>>>>> Ken Blake <Ken@invalid.news.com> wrote:
>>>>>> Thanks very much, See below
>>>>>>
>>>>>>
>>>>>> On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
>>>>>> <theom+news@chiark.greenend.org.uk> wrote:
>>>>>>
>>>>>>> Ken Blake <Ken@invalid.news.com> wrote:
>>>>>>
>>>>>>>> I'm using the latest version if Windows 11, and for a long time I've
>>>>>>>> had One Note running under it. I've also had One Note running on my
>>>>>>>> Pixel 4A, where it always synched to my desktop computer.
>>>>>>>>
>>>>>>>> It's no longer synching. The Android now has about a 4 day old version
>>>>>>>> of notes that have had several recent changes.
>>>>>>>
>>>>>>> For some reason my OneNote Android home screen shows most recently edited pages feom
>>>>>>> months ago, but if you open a notebook and swipe down to force resync it
>>>>>>> does.
>>>>>>>
>>>>>>> I just made a change with the web version and it synced to Android
>>>>>>> automatically.
>>>>>>>
>>>>>>> Can you check the web version (onenote.com) and see if it's a sync problem
>>>>>>> with Windows sending or Android receiving?
>>>>>>
>>>>>>
>>>>>> I went to onenote.com, but I don't see what version it is, nor do I
>>>>>> see whether it's a sync problem with Windows sending or Android
>>>>>> receiving. Can you point me to the right place?
>>>>>
>>>>> Make a change in the Windows client, can you see the change in the web version?
>>>>
>>>> Yes,
>>>>
>>>>> If so, it's the Android client not receiving that's the problem.
>>>>> If not, if the Windows client not sending that's the problem.
>>>>>
>>>>> Repeat for Windows and Android switched around.
>>>>
>>>>
>>>> Don't see the change in either the web version or the Windows program.
>>>>
>>>>> You can also make a change in the web client and see if Windows and Android
>>>>> pick it up.
>>>>
>>>> Tried that too. The Windows program doesn't pick it up, and Android
>>>> still picks up no changes
>>>>
>>>>> Does anything happen if you actively tell it to sync?
>>>>
>>>> No.
>>>>
>>>>>> I think I remember once seeing that I had two versions installed, but
>>>>>> I can't remember how or where I saw it, nor does that URL do a good
>>>>>> job of telling me how to find out. It's probably likely that that's my
>>>>>> problem. Can you be more explicit and tell me exactly what I should do
>>>>>> to find out and how to fix the problem? Thanks again.
>>>>>
>>>>> I have no idea how to fix the problem, the above is just a way to narrow
>>>>> down where and what the problem is.
>>>>>
>>>>> Logging out a client and logging back in again may be a way to force a
>>>>> full re-download, although it may keep things cached in which case you might
>>>>> need to reinstall the app.
>>>>
>>>>
>>>> I uninstalled it, then reinstalled. Now the Windows app and the web
>>>> version are synched. The version on the laptop also is. The Android
>>>> version still isn't.
>>>>
>>>> Do you or anyone else here have any idea what to do? Where can I go
>>>> from here? How to fix it? Should I try uninstalling, then
>>>> reinstalling, the Android version?
>>>
>>> Before doing that I would logout and log back in on your android version.
>>
>> I've done that,
>>
>>
>>
>>> Also how old is your android phone
>>
>>
>> Ordered July 21, 2021
>>
>>> and version of androud?
>>
>>
>> Android 13
>>
>>> Is it possible
>>> it is out of support.
>>
>>
>> I don't think so.
>
>Android 16 is the current version so it's possible the OneNote doesn't
>support 13.

But it does. Besides its working now. the problem started relatively
recently. And I just noticed that the screen says "PAGE CONFLICTS
DETECTED"

>
>Android 9 is the minimum requirement according to here, but there's also
>recent comments - with replies from MS - around syncing issues
>https://play.google.com/store/apps/details?id=com.microsoft.office.onenote

Chris wrote:

> Android 16 is the current version so it's possible the OneNote doesn't
> support 13.

15 is the newest release version, 16 is still in development.

Andy Burns <usenet@andyburns.uk> wrote:
> Chris wrote:
>
>> Android 16 is the current version so it's possible the OneNote doesn't
>> support 13.
>
> 15 is the newest release version, 16 is still in development.

According to wikipedia it was released this month.

On 29.12.24 02:44, Chris wrote:
> Andy Burns <usenet@andyburns.uk> wrote:
>> Chris wrote:
>>
>>> Android 16 is the current version so it's possible the OneNote doesn't
>>> support 13.
>>
>> 15 is the newest release version, 16 is still in development.
>
> According to wikipedia it was released this month.

Nonsense:

First released in 2008, Android is the world's most widely used
operating system; the latest version, released on October 15, 2024, is
Android 15.

https://en.wikipedia.org/wiki/Android_(operating_system)

--
"Roma locuta, causa finita." (Augustinus)

Andy Burns <usenet@andyburns.uk> wrote:
> Chris wrote:
>
>> Andy Burns <usenet@andyburns.uk> wrote:
>>>> Chris wrote:
>>>
>>>> Android 16 is the current version so it's possible the OneNote doesn't
>>>> support 13.
>>>
>>> 15 is the newest release version, 16 is still in development.
>>
>> According to wikipedia it was released this month.
> You clearly didn't read even the first paragraph
>
> "Android 16 is the upcoming major release of Android. The first
> developer preview was released on November 19, 2024. Google expects the
> platform to reach beta stage in January 2025 with a final release
> expected in the second quarter of 2025."

The table here states it was released on 18th December:
https://en.wikipedia.org/wiki/Android_version_history

Chris wrote:

> Andy Burns wrote:
>
>> "Android 16 is the upcoming major release of Android. The first
>> developer preview was released on November 19, 2024. Google expects the
>> platform to reach beta stage in January 2025 with a final release
>> expected in the second quarter of 2025."
>
> The table here states it was released on 18th December:
> https://en.wikipedia.org/wiki/Android_version_history
On that basis, I suppose you think the new Jaguar type 00 is available
to buy?

Chris <ithinkiam@gmail.com> wrote:
> Andy Burns <usenet@andyburns.uk> wrote:
> > Chris wrote:
> >
> >> Andy Burns <usenet@andyburns.uk> wrote:
> >>>> Chris wrote:
> >>>
> >>>> Android 16 is the current version so it's possible the OneNote doesn't
> >>>> support 13.
> >>>
> >>> 15 is the newest release version, 16 is still in development.
> >>
> >> According to wikipedia it was released this month.
> > You clearly didn't read even the first paragraph
> >
> > "Android 16 is the upcoming major release of Android. The first
> > developer preview was released on November 19, 2024. Google expects the
> > platform to reach beta stage in January 2025 with a final release
> > expected in the second quarter of 2025."
>
> The table here states it was released on 18th December:
> https://en.wikipedia.org/wiki/Android_version_history

Nope, it doesn't.

The "December 18, 2024" date is followed by a *note* '[29]', which is
- as always in Wikipedia - also a link.

If you follow that link, you will get the 'Release notes' which cleary
says "Developer Preview 2", so exactly as Andy said "16 is still in
development" and proven by his (above quouted) quote from the Wikipedia
page.

'Release notes'
<https://developer.android.com/about/versions/16/release-notes>

Of course all of this should have been blatantly obvious, as Android
*15* was only released little over 3 months earlier. New Android
versions come (too) quickly, but not *that* quickly.

On 29.12.24 19:29, Chris wrote:
> Andy Burns <usenet@andyburns.uk> wrote:
>> Chris wrote:
>>
>>> Andy Burns <usenet@andyburns.uk> wrote:
>>>>> Chris wrote:
>>>>
>>>>> Android 16 is the current version so it's possible the OneNote doesn't
>>>>> support 13.
>>>>
>>>> 15 is the newest release version, 16 is still in development.
>>>
>>> According to wikipedia it was released this month.
>> You clearly didn't read even the first paragraph
>>
>> "Android 16 is the upcoming major release of Android. The first
>> developer preview was released on November 19, 2024. Google expects the
>> platform to reach beta stage in January 2025 with a final release
>> expected in the second quarter of 2025."
>
> The table here states it was released on 18th December:
> https://en.wikipedia.org/wiki/Android_version_history

And why do you think Android 15 is labelled "Latest Version" and
coloured green exactly in this table?

--
"Roma locuta, causa finita." (Augustinus)

Andy Burns <usenet@andyburns.uk> wrote:
> Chris wrote:
>
>> Andy Burns wrote:
>>
>>> "Android 16 is the upcoming major release of Android. The first
>>> developer preview was released on November 19, 2024. Google expects the
>>> platform to reach beta stage in January 2025 with a final release
>>> expected in the second quarter of 2025."
>>
>> The table here states it was released on 18th December:
>> https://en.wikipedia.org/wiki/Android_version_history
> On that basis, I suppose you think the new Jaguar type 00 is available
> to buy?

Is that mentioned in the table?

Frank Slootweg <this@ddress.is.invalid> wrote:
> Chris <ithinkiam@gmail.com> wrote:
>> Andy Burns <usenet@andyburns.uk> wrote:
>>> Chris wrote:
>>>
>>>> Andy Burns <usenet@andyburns.uk> wrote:
>>>>>> Chris wrote:
>>>>>
>>>>>> Android 16 is the current version so it's possible the OneNote doesn't
>>>>>> support 13.
>>>>>
>>>>> 15 is the newest release version, 16 is still in development.
>>>>
>>>> According to wikipedia it was released this month.
>>> You clearly didn't read even the first paragraph
>>>
>>> "Android 16 is the upcoming major release of Android. The first
>>> developer preview was released on November 19, 2024. Google expects the
>>> platform to reach beta stage in January 2025 with a final release
>>> expected in the second quarter of 2025."
>>
>> The table here states it was released on 18th December:
>> https://en.wikipedia.org/wiki/Android_version_history
>
> Nope, it doesn't.
>
> The "December 18, 2024" date is followed by a *note* '[29]', which is
> - as always in Wikipedia - also a link.
>
> If you follow that link, you will get the 'Release notes' which cleary
> says "Developer Preview 2", so exactly as Andy said "16 is still in
> development" and proven by his (above quouted) quote from the Wikipedia
> page.
>
> 'Release notes'
> <https://developer.android.com/about/versions/16/release-notes>

Then the table is wrong. I was simply doing a quick internet search to help
the OP.

> Of course all of this should have been blatantly obvious, as Android
> *15* was only released little over 3 months earlier. New Android
> versions come (too) quickly, but not *that* quickly.

I don't use android, so not up to speed, hence why I thought wikipedia was
accurate.

Jörg Lorenz <hugybear@gmx.net> wrote:
> On 29.12.24 19:29, Chris wrote:
>> Andy Burns <usenet@andyburns.uk> wrote:
>>> Chris wrote:
>>>
>>>> Andy Burns <usenet@andyburns.uk> wrote:
>>>>>> Chris wrote:
>>>>>
>>>>>> Android 16 is the current version so it's possible the OneNote doesn't
>>>>>> support 13.
>>>>>
>>>>> 15 is the newest release version, 16 is still in development.
>>>>
>>>> According to wikipedia it was released this month.
>>> You clearly didn't read even the first paragraph
>>>
>>> "Android 16 is the upcoming major release of Android. The first
>>> developer preview was released on November 19, 2024. Google expects the
>>> platform to reach beta stage in January 2025 with a final release
>>> expected in the second quarter of 2025."
>>
>> The table here states it was released on 18th December:
>> https://en.wikipedia.org/wiki/Android_version_history
>
> And why do you think Android 15 is labelled "Latest Version" and
> coloured green exactly in this table?

It isn't on my phone?

On 30.12.24 09:24, Chris wrote:
> Jörg Lorenz <hugybear@gmx.net> wrote:
>> On 29.12.24 19:29, Chris wrote:
>>> The table here states it was released on 18th December:
>>> https://en.wikipedia.org/wiki/Android_version_history
>>
>> And why do you think Android 15 is labelled "Latest Version" and
>> coloured green exactly in this table?
>
> It isn't on my phone?

Nonsense. You are cornering yourself.

--
"De gustibus non est disputandum."

Chris <ithinkiam@gmail.com> wrote:
> Frank Slootweg <this@ddress.is.invalid> wrote:
> > Chris <ithinkiam@gmail.com> wrote:
> >> Andy Burns <usenet@andyburns.uk> wrote:
> >>> Chris wrote:
> >>>
> >>>> Andy Burns <usenet@andyburns.uk> wrote:
> >>>>>> Chris wrote:
> >>>>>
> >>>>>> Android 16 is the current version so it's possible the OneNote doesn't
> >>>>>> support 13.
> >>>>>
> >>>>> 15 is the newest release version, 16 is still in development.
> >>>>
> >>>> According to wikipedia it was released this month.
> >>> You clearly didn't read even the first paragraph
> >>>
> >>> "Android 16 is the upcoming major release of Android. The first
> >>> developer preview was released on November 19, 2024. Google expects the
> >>> platform to reach beta stage in January 2025 with a final release
> >>> expected in the second quarter of 2025."
> >>
> >> The table here states it was released on 18th December:
> >> https://en.wikipedia.org/wiki/Android_version_history
> >
> > Nope, it doesn't.
> >
> > The "December 18, 2024" date is followed by a *note* '[29]', which is
> > - as always in Wikipedia - also a link.
> >
> > If you follow that link, you will get the 'Release notes' which cleary
> > says "Developer Preview 2", so exactly as Andy said "16 is still in
> > development" and proven by his (above quouted) quote from the Wikipedia
> > page.
> >
> > 'Release notes'
> > <https://developer.android.com/about/versions/16/release-notes>
>
> Then the table is wrong. I was simply doing a quick internet search to help
> the OP.

That you can't be bothered to read for comprehension and follow links,
doesn't mean the table is wrong. See also Jörg comment about the colour
coding in the table.

> > Of course all of this should have been blatantly obvious, as Android
> > *15* was only released little over 3 months earlier. New Android
> > versions come (too) quickly, but not *that* quickly.
>
> I don't use android, so not up to speed, hence why I thought wikipedia was
> accurate.

Huh? Then why do you subscribe to this group and say (to Jörg) "It
isn't on my phone?". And once more, Wikipedia *is* accurate (on this
issue).

That you overlooked the note, etc. is of course perfectly allright.
Being flippant when people correct you, not so much.

On Wed, 25 Dec 2024 12:02:24 -0700, Ken Blake <Ken@invalid.news.com>
wrote:

>I have it *sort of* fixed. When I start OneNote on my phone, I click
>on "New Section 1." I then choose ToDo, which is the most important
>note on OneNote for me. I then get it correctly synched, but with the
>comment at the top saying "PAGE CONFLICTS DETECTED."
>
>The other notes I have on OneNote on Android are still not correctly
>synched.
>
>The same is true on my laptop and the web OneNote. ToDo is synched;
>the other notes are not.
>
>If this helps anyone to tell me what to do fix everything that would
>be great, but if not, I can live with it like this, at least for a
>while.

An update to the situation:

When I make a change to my desktop (my main computer), it's not seen
on my Android phone. If I then go to the laptop and look at OneNote,
the change isn't there, but if I wait a second or two, it quickly
appears. If I then go to my Android phone, the change then also
appears there. It seems that the phone synchs to the laptop, but not
to the desktop.

>On Wed, 25 Dec 2024 11:03:52 -0700, Ken Blake <Ken@invalid.news.com>
>wrote:
>
>>On 24 Dec 2024 17:26:12 +0000 (GMT), Theo
>><theom+news@chiark.greenend.org.uk> wrote:
>>
>>>Ken Blake <Ken@invalid.news.com> wrote:
>>>> Thanks very much, See below
>>>>
>>>>
>>>> On 24 Dec 2024 04:56:02 +0000 (GMT), Theo
>>>> <theom+news@chiark.greenend.org.uk> wrote:
>>>>
>>>> >Ken Blake <Ken@invalid.news.com> wrote:
>>>>
>>>> >> I'm using the latest version if Windows 11, and for a long time I've
>>>> >> had One Note running under it. I've also had One Note running on my
>>>> >> Pixel 4A, where it always synched to my desktop computer.
>>>> >>
>>>> >> It's no longer synching. The Android now has about a 4 day old version
>>>> >> of notes that have had several recent changes.
>>>> >
>>>> >For some reason my OneNote Android home screen shows most recently edited pages feom
>>>> >months ago, but if you open a notebook and swipe down to force resync it
>>>> >does.
>>>> >
>>>> >I just made a change with the web version and it synced to Android
>>>> >automatically.
>>>> >
>>>> >Can you check the web version (onenote.com) and see if it's a sync problem
>>>> >with Windows sending or Android receiving?
>>>>
>>>>
>>>> I went to onenote.com, but I don't see what version it is, nor do I
>>>> see whether it's a sync problem with Windows sending or Android
>>>> receiving. Can you point me to the right place?
>>>
>>>Make a change in the Windows client, can you see the change in the web version?
>>
>>Yes,
>>
>>>If so, it's the Android client not receiving that's the problem.
>>>If not, if the Windows client not sending that's the problem.
>>>
>>>Repeat for Windows and Android switched around.
>>
>>
>>Don't see the change in either the web version or the Windows program.
>>
>>>You can also make a change in the web client and see if Windows and Android
>>>pick it up.
>>
>>Tried that too. The Windows program doesn't pick it up, and Android
>>still picks up no changes
>>
>>>Does anything happen if you actively tell it to sync?
>>
>>No.
>>
>>>> I think I remember once seeing that I had two versions installed, but
>>>> I can't remember how or where I saw it, nor does that URL do a good
>>>> job of telling me how to find out. It's probably likely that that's my
>>>> problem. Can you be more explicit and tell me exactly what I should do
>>>> to find out and how to fix the problem? Thanks again.
>>>
>>>I have no idea how to fix the problem, the above is just a way to narrow
>>>down where and what the problem is.
>>>
>>>Logging out a client and logging back in again may be a way to force a
>>>full re-download, although it may keep things cached in which case you might
>>>need to reinstall the app.
>>
>>
>>I uninstalled it, then reinstalled. Now the Windows app and the web
>>version are synched. The version on the laptop also is. The Android
>>version still isn't.
>>
>>Do you or anyone else here have any idea what to do? Where can I go
>>from here? How to fix it? Should I try uninstalling, then
>>reinstalling, the Android version?
>>
>>
>>>(A bit of background that's useful to know is that the desktop Windows
>>>version of Onenote uses .one files for notebooks, but cloud notebooks aren't
>>>based on .one - there's no way to download .one files from Onedrive. They
>>>look like files but they're actually a database stored on the MS server, and
>>>all the clients talk to the DB to sync updates back and forth. As they
>>>aren't files you can't do the usual things you'd do with cloud-saved files
>>>like Word documents.)
>>>
>>>Theo

Chris, 2024-12-29 02:44:

> Andy Burns <usenet@andyburns.uk> wrote:
>> Chris wrote:
>>
>>> Android 16 is the current version so it's possible the OneNote doesn't
>>> support 13.
>>
>> 15 is the newest release version, 16 is still in development.
>
> According to wikipedia it was released this month.

No - not right now:

<https://en.wikipedia.org/wiki/Android_(operating_system)>

Latest release:
Android 15 / October 15, 2024; 2 months ago

Latest preview:
Android 16 Developer Preview 2 / December 18, 2024; 12 days ago

A "Developer Preview" is not a release.

Also see: <https://developer.android.com/about/versions>

--
Arno Welzel
https://arnowelzel.de