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comp / comp.sys.mac.apps / [NEWS] US government sues Adobe for making subs cancellation too difficult

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* [NEWS] US government sues Adobe for making subs cancellation too difficultYour Name
`- Re: [NEWS] US government sues Adobe for making subs cancellation too difficultYour Name

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Subject: [NEWS] US government sues Adobe for making subs cancellation too difficult
From: Your Name
Newsgroups: comp.sys.mac.apps
Organization: A noiseless patient Spider
Date: Tue, 18 Jun 2024 03:15 UTC
Path: eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: YourName@YourISP.com (Your Name)
Newsgroups: comp.sys.mac.apps
Subject: [NEWS] US government sues Adobe for making subs cancellation too difficult
Date: Tue, 18 Jun 2024 15:15:39 +1200
Organization: A noiseless patient Spider
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U.S. Government Sues Adobe for Hidden Termination Fees
When Canceling Subscription
------------------------------------------------------
The United States Department of Justice and the Federal
Trade Commission today levied a lawsuit against Adobe
for imposing a hidden termination fee on subscribers
who want to cancel their Adobe plans. Adobe is accused
of forcing subscribers to "navigate a complex and
challenging cancellation process designed to deter them
from cancelling subscriptions they no longer wanted."

<https://www.macrumors.com/2024/06/17/us-government-sues-adobe-hidden-fees/>

Adobe Sued by U.S. Government for Allegedly Making
Canceling Online Subscriptions 'an Obstacle Course'
---------------------------------------------------
Steps that Adobe allegedly took to make it hard to cancel
online subscriptions weren't just annoying - they were
illegal, according to the U.S. government.

<https://variety.com/2024/digital/news/adobe-lawsuit-doj-ftc-online-subscriptions-canceling-1236040472/>

Subject: Re: [NEWS] US government sues Adobe for making subs cancellation too difficult
From: Your Name
Newsgroups: comp.sys.mac.apps
Organization: A noiseless patient Spider
Date: Tue, 18 Jun 2024 03:18 UTC
References: 1
Path: eternal-september.org!news.eternal-september.org!.POSTED!not-for-mail
From: YourName@YourISP.com (Your Name)
Newsgroups: comp.sys.mac.apps
Subject: Re: [NEWS] US government sues Adobe for making subs cancellation too difficult
Date: Tue, 18 Jun 2024 15:18:49 +1200
Organization: A noiseless patient Spider
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On 2024-06-18 03:15:39 +0000, Your Name said:

> U.S. Government Sues Adobe for Hidden Termination Fees
> When Canceling Subscription
> ------------------------------------------------------
> The United States Department of Justice and the Federal
> Trade Commission today levied a lawsuit against Adobe
> for imposing a hidden termination fee on subscribers
> who want to cancel their Adobe plans. Adobe is accused
> of forcing subscribers to "navigate a complex and
> challenging cancellation process designed to deter them
> from cancelling subscriptions they no longer wanted."
>
> <https://www.macrumors.com/2024/06/17/us-government-sues-adobe-hidden-fees/>
>
>
>
>
> Adobe Sued by U.S. Government for Allegedly Making
> Canceling Online Subscriptions 'an Obstacle Course'
> ---------------------------------------------------
> Steps that Adobe allegedly took to make it hard to cancel
> online subscriptions weren't just annoying - they were
> illegal, according to the U.S. government.
>
> <https://variety.com/2024/digital/news/adobe-lawsuit-doj-ftc-online-subscriptions-canceling-1236040472/>
>

Adobe is of course denying it ...

"Subscription services are convenient, flexible and cost
effective to allow users to choose the plan that best
fits their needs, timeline and budget. Our priority is
to always ensure our customers have a positive experience,"

In reality, 'subscription services' are a pain in the backside and
unwanted by most software users. They're nothing but a greedy cash-grab
by companies who ran into difficulty selling the latest version because
all they had really done was keep adding more useless gimmicks and
over-bloating. :-\

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