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comp / comp.os.linux.advocacy / Google pulls 'Dear Sydney' Gemini AI ad after online backlash

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o Google pulls 'Dear Sydney' Gemini AI ad after online backlashuseapen

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Subject: Google pulls 'Dear Sydney' Gemini AI ad after online backlash
From: useapen
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Subject: Google pulls 'Dear Sydney' Gemini AI ad after online backlash
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Apparently using Google Gemini to write a fan letter in the voice of a
little girl doesn't sit well with people.

Google has pulled its "Dear Sydney" ad after major backlash that
criticized Google for misjudging how much the public values genuine human
expression.

The ad features a father using the Google Gemini chatbot to help his
daughter write a fan letter to Olympic track and field star Sydney
McLaughlin-Levrone. "I'm pretty good with words," says the father, "but
this has to be just right." Cue Gemini, and a fan letter written entirely
by a bot that, being a bot, can't possibly understand concepts like
admiration, inspiration, or just the experience of being a human child.

"We believe that AI can be a great tool for enhancing human creativity,
but can never replace it," said a Google spokesperson in a statement to
Mashable. "Our goal was to create an authentic story celebrating Team USA.
It showcases a real-life track enthusiast and her father, and aims to show
how the Gemini app can provide a starting point, thought starter, or early
draft for someone looking for ideas for their writing."

But given the negative reaction online, Google missed the mark. The ad's
message is offset by a recurrent theme in the generative AI era: companies
have eagerly adopted generative AI in the hopes of attracting users. But
in a classic case of a tech solution in search of a problem, they've
sometimes repulsed consumers, and have struggled to find applications that
prove genuinely useful. Earlier this week Meta scrapped its celebrity AI
personas, while Taco Bell has expanded its AI voice automated ordering
system despite McDonald's failings with a similar experience.

Even if Gemini nailed the tone and successfully mimicked the tone and age-
appropriate literacy of the little girl, people online were horrified by
the premise of using AI to write a fan letter. "It is one of the most
disturbing commercials I�ve ever seen," posted Shelly Palmer, professor of
advanced media at Syracuse University Newhouse School. "This is exactly
what we do not want anyone to do with AI. Ever."

https://mashable.com/article/google-pulls-dear-sydney-gemini-ai-ad-after-
online-backlas

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